Frequently asked questions

What is a Fragrance Lamp?


Also known as a "perfume lamp", "effusion lamp," or "catalytic lamp", a fragrance lamp is a lamp that disperses scented alcohol using a heated stone attached to a cotton wick. The catalytic combustion wick was originally developed in the 19th century for use in hospitals to disinfect the air. The fragrance lamp's process is initiated by igniting the stone burner seated at the mouth of the lamp. After a few minutes the flame is extinguished by blowing it out. The heated burner remains active as the flame-less, low-temperature catalytic combustion process diffuses the aromatics throughout the room. The lamp does not operate with an open flame, making it much safer to operate than scented candles. Its lower operating temperature also means that, unlike scented candles, the aromatics are diffused very efficiently into the ambient air without being burned.




Can I clean the wick/stone assembly?


The following should be done away from open flame in a ventilated area: 1. Carefully remove the wick/stone assembly from the lamp (lifting it by the collar). 2. Place the assembly in a small glass or plastic container that has a lid. (please note that when using plastic, the container may deteriorate over time). 3. Pour enough of the Redolent Bouquet's "Simply Neutral' into the container to cover the wick/stone assembly, and then secure the container lid. 4. Leave in a cool place overnight, out of the reach of children or pets, and away from any source of flame or heat. You may notice that the liquid in your container has turned slightly yellow; which is a sign that the liquid is drawing any impurities from your wick/stone assembly. 5. Remove your wick/stone assembly from your cleaning container, and discard the remaining liquid. Note: Never use this cleaning liquid in your lamp. 6. Return the wick/stone assembly to your now empty container, and allow to thoroughly dry. Your assembly should now be cleaned and ready to use again. (For a very badly clogged stone, repeat steps 1-6 again; this time leaving the wick/stone assembly soaking for a longer period of time (ie: 48 hrs), and re-try.)




How long will my wick/stone assembly last?


We recommend replacing the burner after approx 140 hours of diffusion If your burner will not be used for a lengthly period of time (ie: away on holidays, etc), remember to remove your burner from the lamp so as to avoid any risk of clogging, which may prevent it from being relit correctly. As your wick gets close to its life's end, you may notice several things: That it clogs easier; The stone goes cold; The stone is not as hot as at the beginning of it's life; or There is an unexpected smell due to contaminents depositing themselves on the stone, and an incomplete combustion of fragrance/alcohol. These things are all normal as your wick ages, and you may notice some or all of these scenarios. You may try to extend the life of your wick by using the tips provided on cleaning the wick/stone assembly, or simply replacing with a new wick.




Can any other type of fragrances be used in my lamp? (Ex: water diffuser oils, regular lamp oil, reed diffuser oils)


Unfortunately not. The fragrances are specifically formulated by The Redolent Bouquet to work effectively with your catalytic lamp. Using any other type of fuel or oil can be dangerous, and also will damage your catalytic stone.




How do I change fragrances in my lamp?


The ideal would be to have several lamps, all with different fragrances; and to use a different fragrance in each one. Alternatively; any one of these methods below can be used according to your own personal preference: (1) Remove the wick/stone assembly from the lamp and dry it out on a clean paper towel for approx 24 hrs before re-inserting it into your lamp with a new fragrance, and follow the instructions for soaking/lighting. (2) Run the "Simply Neutral" through your lamp for approx 30 mins, before snuffing out the lamp, and then adding your favorite Redolent Bouquet fragrance. (Caution: your wick/stone and diffuser lid will be hot at this point). Proceed with the wick lighting instructions. (3) Let your lamp burn dry, and then add a new fragrance to it for your next burn (this will require the wick being soaked/primed again for the 20-40 minute time period). A few things to note here: the fragrance from the previous burn may still be present initially upon fragrancing: this is common and to be expected. Secondly, please be aware that letting your lamp burn dry as a regular occurrance may cause excessive wear to the wick/stone assembly, therefore requiring sooner replacement than usual. 4) Keep a secondary wick soaking: Keep a small amount of "Simply Neutral" in a small tupperware or glass container that has a tight closing lid. Keep this in an area away from sources of heat, and away from children or pets. Insert a secondary wick into this container, ensuring the cotton wick and stone is fully immersed in the fluid, and close the lid. When wishing to change fragrances in your lamp, carefully remove the wick from the lamp (if still hot), and pour in your favorite Redolent Bouquet fragrance. Then, simply exchange the wick that was currently in your lamp for the wick that is soaking in the "Simply Neutral". (Lightly squeeze this wick to remove any excess fluid before putting into your lamp). Insert the initial wick that you removed from your lamp, and place that into the Simply Neutral fluid in your container, and close the lid again. Now, you may simply proceed with the lighting procedure of the wick itself, as this method has eliminated the necessity of "re-priming" your wicks for the 20-40 minute period each time you change fragrances. **Note that this method may lessen the life of your wick, therefore requiring replacement sooner than usual**. Also please note that the fluid in your container may have a slightly yellow hue to it; this is normal, and to be expected, as the fluid has drawn out oils/unburned essence from the wick. Never burn this fluid in your lamp. Also: you will need to replace the fluid in your container from time to time to ensure it remains clean. Precautions when handling the Redolent Bouquet Home Fragrances: The Redolent Bouquet Home Fragrance is a flammable product that must be handled with care. If spilled, it can damage your furniture. Keep/store all fragrances away from children, pets, and sources of flame and heat.




How do I prevent my stone from geting clogged?


The best way to avoid a clogged stone is to fill your lamp with only as much fuel as you intend to burn at one time and let it burn completely out. Avoid leaving fuel in the lamp for long periods of time, as the fragrance tends to collect in the stone when the lamp is not burning. Clogged Wick/Stone Instructions: Sometimes your stone and wick assembly can become clogged. Generally, the most common reason is leaving unburned fragrance oil in your lamp for an extended period of time. This can cause the oils to build up in the wick/stone, making it difficult to re-light and stay hot after blowing out the initial priming flame. If your stone/wick assembly does become clogged there are several indicators: some of which include:

  • Stone/wick assembly appears dark grey/black in colour and is difficult to light.
  • Stone/wick assembly "does" initially light, but does not remain hot after blowing out initial priming flame.
Should any of these scenarios happen, try cleaning your stone/wick assembly.




What is the faint white smoke coming from the stone?


Sometimes upon blowing out the initial flame, or during the fragrance burn itself, a small amount of white smoke can be seen coming from the wick/stone assembly. As there is a small amount of water in the Lamp Fragrance, the water vapour and/or the elements of the fragrance compound itself can be seen coming from the stone.




How do I operate my Fragrance Lamp?


Fragrance Lamp Instructions:

  • Place your lamp on a stable, and spill/heat resistant surface, and fill approx 2/3 full of your favorite Redolent Bouquet fragrance. (Do not over-fill, as the lamp requires an "air space" in order to operate efficiently).
  • Insert the stone/wick assembly into the lamp, ensuring the bottom of the wick is submerged in the fluid. Keep the lamp in an upright position to prevent spillage.
  • Cover the stone/wick assembly with the snuffer cap in order to avoid fragrance evaporation. Allow the wick to soak for approx 20-40 min.
  • Your lamp is now ready to light. While placed on a heat resistant surface, remove the snuffer cap from your lamp, and light the stone. NEVER leave the lamp unattended while completing this step, and locate your lamp away from combustible materials.
  • Blow the flame out after approx 2-4 minutes. (Please note the size of the initial flame will be approx 3-4 inches high, and as time progresses, will diminish to approx 2 inches). NEVER cover the flame with the snuffer cap or decorative diffuser lid at this point, as you may damage your lamp.
  • Cover the wick/stone assembly with the decorative diffuser lid. CAUTION: The wick/stone assembly is hot, and will remain hot (without flame) during the diffusion process as it draws fragrance through the wick.
  • Allow your lamp to fragrance your home. Typically 40-60 mins is a recommended time limit in order to produce a pleasing amount of aroma in your room, or approx 20 minutes for each 86 SqFt of space. (Alternatively, if you choose, you may put enough fragrance into your lamp as you desire to use in one burn, and let the lamp run out of fragrance. Please know however, that this may lessen the life of your stone/wick.)
  • After the desired amount of time, stop the fragrancing by removing the decorative lid, and relacing it with the snuffer cap. This will stop the process, and prevent the remaining fragrance in the lamp from evaporating when not in use. CAUTION: the decorative lid may still be hot at this point.
In order to change fragrances; any one of these methods below can be used according to your own personal preference: (1) Remove the wick/stone assembly from the lamp and dry it out on a clean paper towel for approx 24 hrs before re-inserting it into your lamp with a new fragrance, and follow the instructions above for soaking/lighting. (2) Run the "Simply Neutral" through your lamp for approx 30 mins, before snuffing out the lamp, and then adding your favorite Redolent Bouquet fragrance. (Caution: your wick/stone and diffuser lid will be hot at this point). Proceed with the wick lighting instructions above. (3) Let your lamp burn dry, and then add a new fragrance to it for your next burn (this will require the wick being soaked/primed again for the 20-40 minute time period, and following the lighting instructions as above). A few things to note here: the fragrance from the previous burn may still be present initially upon fragrancing: this is common and to be expected. Secondly, please be aware that letting your lamp burn dry as a regular occurrance may cause excessive wear to the wick/stone assembly, therefore requiring sooner replacement than usual. (4) Keep a secondary wick soaking: Keep a small amount of "Simply Neutral" in a small tupperware or glass container that has a tight closing lid. Keep this in an area away from sources of heat, and away from children or pets. Insert a secondary wick into this container, ensuring the cotton wick and stone is fully immersed in the fluid, and close the lid. When wishing to change fragrances in your lamp, carefully remove the wick from the lamp (if still hot), and pour in your favorite Redolent Bouquet fragrance. Then, simply exchange the wick that was currently in your lamp for the wick that is soaking in the "Simply Neutral". (Lightly squeeze this wick to remove any excess fluid before putting into your lamp). Insert the initial wick that you removed from your lamp, and place that into the Simply Neutral fluid in your container, and close the lid again. Now, you may simply proceed with the lighting procedure of the wick itself, as this method has eliminated the necessity of "re-priming" your wicks for the 20-40 minute period each time you change fragrances. **Note that this method may lessen the life of your wick, therefore requiring replacement sooner than usual**. Also please note that the fluid in your container may have a slightly yellow hue to it; this is normal, and to be expected, as the fluid has drawn out oils/unburned essence from the wick. Never burn this fluid in your lamp. Also: you will need to replace the fluid in your container from time to time to ensure it remains clean. Precautions when handling the Redolent Bouquet Home Fragrances: The Redolent Bouquet Home Fragrance is a flammable product that must be handled with care. If spilled, it can damage your furniture. Keep/store all fragrances away from children, pets, and sources of flame and heat.




Why use a Fragrance Lamp?


The use of a fragrance lamp provides many benefits. * Adds delightful fragrance to your home via an efficient catalytic process. * Adds beautification to your home's decor with the fragrance lamps. * Removes unwanted or unpleasant odors in your home via the catalytic process and gently cleanses the air. * Clean burning; no unwanted residue on your ceilings or furniture that is typical of candles or water diffusers.




What if I find the fragrance too strong;  is there something I can do?


Firstly, if you are using the lamp for an extended period in a smaller room with doors and windows closed, the scent itself will be maximized. Fragrance lamps are extremely effective at scenting the air, more so than candles or room spray. (You will notice that the fragrance from your lamp will linger for several hours in your room after the lamp has been stopped.) If this is not the case, and you simply find the fragrance too strong for your liking, it is possible to dilute down one of the Redolent Bouquet fragrances using the Simply Neutral (unfragranced) variety. Simply dilute it in any ratio, until you are comfortable with the scent.




My stone is light grey in colour and will not light - what's wrong?


Fragrance is not being delivered to the stone. Ensure that your lamp contains fragrance; this is especially important with opaque lamps. Check also that the wick is inserted fully into the lamp so that the bottom of the wick is in the fragrance. After checking this, put the snuffer cap onto the wick, let prime for 20-30 mins, and then re-light.




My stone will not stay lit;  it keeps going out - what's wrong?


There could be a few scenarios here: Your wick could be at it's life end, and 'may' need replacing. Your stone may have become 'oversaturated' with fragrance as a result of the wick being left for long periods of time in the lamp. Your lamp does not have fragrance in it (this is common with opaque lamps) If the scenarios above do not describe your problem accurately, please contact us via the 'contact us' page, and we would be happy to help you. Note: When the wick and stone assembly sits atop your lamp, it is common for it 'not' to be a tight seal. This is normal and preferable, in order to allow air to travel into the lamp/vessel, and let the oils travel up the wick into the stone.




I already have a home fragrance/catalytic lamp:  can I use the Redolent Bouquet Fragrances in it?


Absolutely: our fragrances will work perfectly in any catalytic fragrance lamp, whether it be a Redolent Bouquet fragrance lamp, or another brand of catalytic/fragrance lamp.




Are The Redolent Bouquet fragrances natural?


Our lamp fragrances use a blend of essential, nature idential, and premium quality aroma oils as components; the combination of these components allows us to create fragrances with a greater depth of character and olfactory notes.




What are The Redolent Bouquet fragrances made from?


The basis of the Lamp Fragrance, and the important fuel that keeps the catalytic process working, is an alcohol called isopropyl alcohol. This is a very common alcohol, and is the same form of alcohol which is commonly used in hospital anti-bacterial handwashes for example. The other ingredients are distilled water, and the fragrance compounds themselves.




Can I use my aroma lamp around children and pets?


Yes, provided you follow the safety instructions, and keep the lamp out of reach of children or pets so that there is no risk of the lamp being knocked over or touched. Always place your lamp on a flat, stable surface. Remember, the stone is hot when in use, and always ensure that the decorative diffuser lid is on the lamp when it is in use to prevent contact with the hot stone. When wanting to snuff out your lamp, also remember that the diffuser lid as well will be hot to the touch; please use the appropriate care.




How long will my fragrance lamp last?


The lamps themselves never need replacing, unless you’d like to get a new style of lamp. Please see the question below "How long will my wick/stone assembly last" for more information regarding wicks.